SAP and Microsoft are collaborating on joint generative AI offerings to help customers bridge the talent gap (2023)

WALLDORF- Today,SAP SE(NYSE: SAP) announced the next step in its long-standing partnership with Microsoft, leveraging the latest enterprise-ready Generative AI innovations to help customers solve their most fundamental business challenges.

  • By integrating SAP SuccessFactors Solutions with Microsoft 365 Copilot and Copilot in Viva Learning, HR managers can harness the power of AI to help them recruit and develop their teams

The companies will collaborate to integrate SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning, as well as Microsoft's Azure OpenAI service to access powerful language models that analyze and generate natural language. The integrations will enable new experiences aimed at improving the way companies attract, retain and qualify their employees.

"For years, Microsoft and SAP have worked together to drive the transformation of their customers," said Christian Klein, CEO and member of the executive board of SAP SE. “SAP has a long history of integrating AI into our solutions, and we are very excited about the opportunities that generative AI offers for our industry and our customers. Today's announcement is an example of how we are bringing the power of Generative AI to business, building on 50 years of proven innovation for businesses worldwide."

"We have an incredible opportunity to deliver next-generation artificial intelligence that will enable productivity gains for every individual, every organization and every industry, including human resources," said Satya Nadella, Microsoft chairman and CEO. "Building on our long-standing cloud partnership with SAP, we combine the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform the way organizations attract and develop their most important asset – their people."

Tackling the skills challenge - one of today's toughest business problems

Companies around the world today face a growing challenge to bridge the gap between the skills of their workforce and the skills they will need in the future. To close this gap, they need to streamline the way they recruit and hire new talent in today's competitive marketplace, as well as offer learning and development programs to help employees grow.

Today, these features require a lot of manual, repetitive work and often miss their targets. Companies are reinventing the wheel every time they create a new job, updating requirements based on the rapidly changing skills landscape, ensuring job descriptions are competitive in the marketplace, and developing interview questions to uncover each candidate's potential.

Another concern is to bridge the gap between each employee's individual career aspirations and the cross-skills and development opportunities offered by the organization. With today's announcement, Microsoft and SAP will work together to enable SAP customers to take advantage of the power of Generative AI to attract the most qualified candidates for key roles and generate personalized insights to engage them when they are hired table.

Optimization of recruitment and employee training

Through this collaboration and SAP's use of the Azure OpenAI Service API, SAP and Microsoft will work together on new experiences that streamline the recruiting and employee development processes, including:

  • Recruitment:SAP will leverage the Azure OpenAI Service API and data from SAP SuccessFactors solutions to create compelling and highly targeted job descriptions. Through an integration between the SAP SuccessFactors recruitment solution and Microsoft 365, hiring managers can refine job descriptions with additional content and bias detection checks using Copilot in Microsoft Word. The final job descriptions are then published to SAP SuccessFactors solutions to complete the workflow without HR managers having to leave their normal workflow. SAP will also leverage the Azure OpenAI Service API to notify interviewers in Microsoft Teams with suggested questions based on a candidate's resume, job description, and similar roles.
  • Learn:Through integration between SAP SuccessFactors solutions and Microsoft Viva Learning, employees can use Copilot in Viva Learning to perform natural language queries and create personalized learning recommendations based on data and learning courses in SAP SuccessFactors solutions that target the employee's career and development goals. coordinated. Once learning is complete, the SAP SuccessFactors portfolio is automatically updated, giving organizations an up-to-date view of the skills landscape in their organization. This enhancement builds on an already robust integration with content, tasks, permissions, and SSO sync available now, and an automated admin setup experience available to customers later this year.

A rich data base for effective artificial intelligence

Given SAP's global footprint, the company's enormous data footprint offers the potential to significantly improve the capabilities of large-language models in many industries. As such, today's announcement is also a model for how AI tools can help improve the performance of data and systems in any domain.

Responsible use of AI

SAP AI adheres to the highest industry standards for responsible AI. It is transparent so companies can understand how they draw conclusions and make recommendations. It respects the privacy of sensitive data and helps avoid bias. As one of the first companies to define guiding principles for the use of AI in their software, SAP, as part of its AI Ethics Advisory Board, is working with leading ethics experts to examine the impact of using AI in the enterprise.

VisitSAP News Center. Follow SAP on Twitter at@SAPNews.

To juice

SAP's strategy is to help every company become an intelligent and sustainable company. As the market leader in enterprise application software, we help companies of all sizes and in all industries operate optimally: SAP customers generate 87% of all global commerce. Our machine learning, Internet of Things (IoT) and advanced analytics technologies help transform our clients' businesses into intelligent enterprises. SAP helps provide people and organizations with deep business insights and fosters collaboration that helps them stay ahead of the competition. We simplify technology for businesses so they can use our software the way they want – without disruption. Our end-to-end suite of applications and services enables enterprise and government customers across 25 industries worldwide to operate profitably, continuously adapt and make a difference. With a global network of customers, partners, employees and thought leaders, SAP helps make the world work better and improve people's lives. For more information

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